At Mr. Signature, customer satisfaction is our top priority. If you face any issue with our shirts, please read our Return and Refund Policy carefully.
✅ Conditions for Return:
- Return requests must be initiated within 7 days of product delivery.
- Returns will only be accepted if the product:
- Is unused and unwashed.
- Has all original tags and packaging intact.
- Was delivered in a damaged or defective condition.
- Products purchased on sale or discount are not eligible for return, unless defective.
🔁 Return Process:
- Send a return request via email at [Vermabalram147@gmail.com] or through the Contact Us section on our website.
- Include your order number, product photos, and reason for return.
- Our team will respond within 24-48 hours and initiate the pickup process.
💸 Refund Policy:
- Once the returned item is approved, the refund will be processed within 5–7 business days to your original payment method or bank account.
- Refunds will not be issued if the product is found to be used, damaged, or missing tags.
🔄 Exchange Policy:
- If the size doesn’t fit, we offer a one-time free size exchange.
- Exchange requests follow the same process as returns.
❌ Return Rejection Reasons:
- Used or washed products.
- Missing original tags or packaging.
- Requests made after the 7-day return window.